Please allow 1–3 business days for your order to be prepared and dispatched. During busy periods such as launches and promotions, this may extend slightly — we will always keep you informed.

Once your order has been dispatched, a tracking link will be sent directly to your inbox.

Tracking becomes active as soon as your parcel leaves us. If your link has not arrived, check your spam folder first — if it is still missing, reach out and we will locate it for you.

International orders may be subject to customs fees upon arrival. These are set by your local authority and are not covered by Cayre Beauty. We recommend checking your country's import thresholds before ordering.

If you need to amend your order, email us at info@cayrebeauty.com as soon as possible. Once an order enters processing we cannot guarantee changes, but we will always do what we can.